Policies and Safety

Covid Safety Commitments

• Regularly and thoroughly disinfecting hands, tools and all surfaces
• Wearing protective equipment
• Screening employees for symptoms daily
• All therapists fully vaccinated

Covid Safety Asks of You

• Cancel or reschedule your appointment if you feel unwell
• Answer a screening questionnaire when making an appointment
• Arrive 10 min before appointment and leave promptly to allow proper spacing
• Expect touchless screening of your temperature on check in

Standard Policies

• If you must reschedule or cancel your appointment, please notify the spa 24 hours in advance to avoid being charged the full service fee.
• Spa specials cannot be used in combination with any other offer, promotions, or third party gift certificates.
• Please remove any jewelry and other valuables before your spa visit. We will not be held responsible for lost items.
• Unauthorized use of video recording devices and photography is strictly prohibited.
• Our spa and sauna facilities are accessible exclusively to our guest 15 years of age or older. No one under the age of 14 may enter.
• Any individual with an open wound, menstruating, under the influence of alcohol, drugs or narcotic substance, or with any serious health issue must not use our spa or services.
• Do not enter the pools after treatments.
• No glass containers are allowed.
• Swimsuits or outside clothing are not allowed inside spa areas, we provide robes and towels for modesty.
• No outside food or drinks are allowed, water and hot tea are provided.