POLICIES AND SAFETY

All of our therapists have been vaccinated for COVID. At Immersion Spa, your health and safety always come first!

 

COVID 19 SAFETY

Our Commitments to You

  • Regularly and thoroughly disinfecting hands, tools and all surfaces
  • Wearing protective equipment
  • Screening employees for symptoms daily

What We Ask of You

  • Answer a screening questionnaire when making an appointment
  • Cancel or reschedule their appointment if they feel unwell
  • Wear a face covering
  • Arrive 10 min before appointment and leave promptly to allow proper spacing
  • Expect touchless screening of your temperature on check in

POLICIES

 

  • If you must reschedule or cancel your appointment, please notify the spa 24 hours in advance to avoid being charged the full service fee.
  • Spa specials cannot be used in combination with any other offer, promotions, or third party gift certificates.
  • Please remove any jewelry and other valuables before your spa visit. We will not be held responsible for lost items.
  • Unauthorized use of video recording devices and photography is strictly prohibited.
  • Our spa and sauna facilities are accessible exclusively to our guest 15 years of age or older. No one under the age of 14 may enter.
  • Any individual with an open wound, menstruating, under the influence of alcohol, drugs or narcotic substance, or with any serious health issue must not use our spa or services.
  • Do not enter the pools after treatments.
  • No glass containers are allowed.
  • Swimsuits or outside clothing are not allowed inside spa areas, we provide robes and towels for modesty.
  • No outside food or drinks are allowed, water and hot tea are provided.